Having an ecommerce store is a smart way to build your passive income, grow your business online and uncover many incredible opportunities. It liberates you from the neverending hustles of managing brick and mortar stores and brings you many growth options. With the major shift towards the online shopping culture, many people and businesses started their ecommerce stores and managed to grow it in multiple folds.

However, it is a fact that many ecommerce businesses are still struggling to claim their share of revenue in the market. If you’re also one of the struggling ecommerce businesses, let me clarify something here –  the problem doesn’t lie in your product or business idea, it is in the way you’re handling some part of your online business.

In this blog, we’ll talk about the root causes that are inhibiting your ecommerce growth and what you can do to get back on the right track. Let’s get started:

• Here’s the thing, your customers are appealed visually. If you’re having shoddy photos and difficult-to-understand descriptions on your website, it’ll lead to a huge loss of sales
• Having incomplete contact information is a huge red flag. It doesn’t help to establish trust between your brand and customers.
• wondering why your site visitors never reach the end of the sales funnel, analyze your checkout process from the user’s perspective. It is likely to be delivering a complex checkout process to your customers than the easy one.
• Check if all your shipping rates are hidden or too high. It is the most common reason for shopping cart abandonment.
• If your ecommerce store isn’t mobile-friendly, you’ll surely lose a great deal of sales.
• Your ecommerce store won’t grow if there’s not a promotional strategy for it, you need to have one for all the channels.
• Lack of communication with your audience will do nothing but show your brand’s incompetent side – check if your all customers are receiving the answers and assistance they need.
• Check if your ecommerce store is glitching while navigating – you can’t afford to have the broken links or missing pages at any cost.
• It could be the case you’re doing all things right for marketing your store – but your choice of the targeted audience could be wrong. It would be not beneficial to invest your time and money into ad spends or content marketing.
• If the pricing of your products is not set right, you’ll end up struggling to retain your customers.

Pandemic has marked the onset of the revolutionary period of the ecommerce industry. As businesses and sellers transitioned from physical stores to virtual ones, ecommerce is at an all-time high and this shift is here to stay for a longer period of time.

Amid a highly competitive environment and the novel stream of enthusiastic buyers, there exist many challenges in marking your place on the ecommerce grounds. So, if you’ve prioritized to make your ecommerce store grow in multiple folds and outsell your competitors, you must redefine your marketing strategy and have an adequate plan in place. Speaking of which, we’ve listed down the result-focused methods and crucial tips that will help your business move forward. So, let’s get into it!

1. It’s time to go global

Cross-border ecommerce is your way to go if you want your business to have the coveted international exposure. Surely it brings endless perks to the table and uncovers incredible business opportunities; not only do you get a chance to connect to new audiences, but market your product in their native languages and achieve a higher conversion rate.

It’s become as simple as ABC – most of the ecommerce platforms already come with add-ons and translation plugins for different countries. You can incorporate these features into your store and start selling your products in the new regions – this will surely draw a large number of buyers to your brand. In addition, please make sure that your checkout process is accepting payments in different currencies as well.

2. Upgrade your customer service

It is a fact that your customers are likely to return to your store if your customer support is aptly professional and available to facilitate them in every manner. A buyer will feel comfortable and at peace of mind buying from you if they received the needed support from your customer support team.

You must upgrade your team and have the trained customer support agents to deal with the customers through multiple channels. In addition, you can also set up an online chatbot, which provides the ultimate convenience as well. This will allow your customers to confidently reach out to you and receive instant responses in no time.

3. Utilize your socials

Social media is a powerful tool that helps you find millions of online users interested in your product and direct them to your ecommerce store. Posting every day will set your brand into the minds of your consumers and prospects, and this way they’ll always have the attention on your brand name. But to capture their attention, you need to figure out what type of content is likely to appeal to them. Once you’re done with that, you need to send out the combination of the online posts every day – yes every single day – consistency is the key to achieve higher sales here. And we can’t emphasize enough that you need to show an interesting variety in your posts – they don’t have to stick to one theme only, some of them could be promos, some sales, and others could be informative and educational as well. Be creative, you can try your fascinating post ideas here!

4. Email Marketing

Email marketing is a direct method to grow your ecommerce store. Growing your email list will allow you to connect to your customers in a more personal setting. And there are so many ways you can use email marketing – you can ask for a review about a product they purchased, offer them the promo codes/discounts, give them special deals, and more. The more connections you build this way, the more conversions you’re likely to get – so don’t sleep on email marketing.

5. Deliver high-end shopping experience

To achieve sales and make your customers revisit, you must deliver shopping experiences that sell. Your ecommerce store should have an appealing layout, complete product descriptions, HD quality pictures from multiple angles, and smooth navigation throughout. Moreover, you must keep growing your product collection showcasing relevant and fresh items.

6. Try Google Shopping Ads

Google shopping ads help bring your products right in front of the customers that are searching for a particular item. These ads are visual, show the complete details including the price, and your brand name as well. In addition, you’ll only have to pay someone to click on your shopping ad. To implement it, you’re required to create a product feed and turn store products into Google shopping ads. In addition, you’ll also need a Google Ads Account and Google Merchant Center Account.

7. Make your ecommerce store mobile ready

If you’re not making your ecommerce store optimized for mobile phones – you’re giving a major part of your business away. Always remember, your customers want to buy your products from whatever device they’re using. The majority of your customers use mobile phones for online shopping and they would quickly switch to another site if your ecommerce store is delivering a slow or complex shopping experience. This means you must ensure that your store is functional across various devices and delivers a simplified shopping experience. Fix all the glitches, constantly check how they appear on different devices and if they’re depicting complete functionalities.

To grow your ecommerce store in multiple folds, it’s important to realize where it’s lacking and what your customers expect from you. With the powerful tools and technologies, you must test and analyze what brings you the best results and optimize it your way. We hope you find your long-awaited ecommerce success this year!

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